1. Order Processing & Handling

• All confirmed orders are processed within 1–3 business days and prepared for dispatch from our fulfillment center.
• Orders placed on Sundays or public holidays will be processed on the next working business day without any delays.
• During festive seasons, sales, or high-demand periods, order processing time may increase slightly due to volume.
• Once your order is shipped, you will receive a tracking link via email or SMS with courier details.
• If any item is out of stock or delayed, we will inform you promptly and offer alternatives or refunds.
• Incomplete or incorrect shipping details may lead to cancellation or delayed delivery of your order.
• Orders with COD may undergo verification via call or SMS before dispatch to ensure authenticity and prevent fake orders.
• Orders once dispatched cannot be modified, changed, or canceled unless approved by customer care due to special circumstances.
• Bulk or high-value orders may require manual verification before dispatch to avoid fraud or address confirmation errors.
• Custom or made-to-order products may take longer to dispatch depending on availability or preparation time.
• Orders are shipped from our warehouse and packed securely to avoid damage, leakage, or breakage during transit.
• We currently serve across India; international shipping may be introduced soon based on demand and logistical readiness.